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sound - several issues with zoom and related to the docking station - Ask UbuntuIf it does not download automatically, please click here. Lillian Worklng. This is so frustrating. Here are oaptop solutions that have helped people resolve no sound on laptop. If there is no sound from your Dell laptop, you should, first of all, check the hardware problem.
Ensure your /2928.txt volume is not muted. Just check the Volume icon on your desktop, and drag the slider to maximum and see if you can hear any sound. In addition, simple take a look at the speaker on your laptop, and see whether there is anything covering upon the speaker. Look inside the jack and see if there is any damage or dust or lint that may stop your headphone from working properly.
Try disconnecting and reconnecting and see if there is any sound. Or you lptop try another mic or headphone and see if where the problem lies in. You can modify the audio settings. Try to play any sound to see if there is sound coming from your laptop. Changing the audio format in your sudio can help resolve the no sound issue. In the Default Format section, select different audio formatthen click the Test button.
See if you hear any sound. We have something else to try. A missing or outdated audio driver can also cause no sound on computer. There are two ways to update drivers: manually and automatically. This requires time and computer skills. Driver Easy will automatically recognize your system and find the correct drivers for it.
But with the Pro version it takes just 2 clicks and you get full support and a day money back guarantee :. Driver Easy will then scan your computer and detect any problem drivers. Hope these solutions comes in handy узнать больше здесь fixes the no sound issue for your Dell laptop. Lillian zoom audio not working on dell laptop - zoom audio not working on dell laptop a technical writer and a tech enthusiast who loves to share technical tips and solutions to computer problems.
Приведу ссылку a Microsoft Certified Professional MCPshe writes posts to solve various Windows system zoom audio not working on dell laptop - zoom audio not working on dell laptop, and shares technical tips for gaming, video streaming, etc. To install Driver Easy Click. Lillian Lai Last Updated: 2 years ago. How to fix no sound on Dell laptop Here are the solutions that have helped people zoom windos no sound on laptop.
Check the hardware problems Change the audio settings Change the audio format Update the audio driver Reinstall the audio driver Note: the screenshot below come from Windows 10, and the fixes apply to Windows 8 and Windows 7. Justin Zeng 1 month ago. By Lillian Lai.
Zoom video not working on Dell Inspiron 15 laptop - Zoom Community.Troubleshoot audio issues in Google Meet - Google Meet Help
All of the common steps have been taken from rolling back, ripping out to test WHQL, etc. A quick flip of the driver or device seems to bring it back again. It's not clear yet whether they're on a Skype call then transition to Zoom.
Or, on a Zoom call, then possibly join one from a web-based plug-in while the Zoom Desktop is installed. All I know is that Zoom is taking a long time to respond to tickets. We'll update as the issue is investigated further. Please post any information you have about this problem here for others to correlate with.
Go to Solution. Find your Service Tag If still under warranty, click the " Get help now " icon on the right to start a live chat session. Currently only available in the USA. View solution in original post. The 'Zoom. Once you select to Join with computer audio, zoom crashes along with the windows audio service stops.
The issue seems to have started with the Realtek Audio driver 6. I was able to confirm it continued to happen on these versions. Users are on the latest Zoom using auto-update. The trouble seems to be it's hard to reproduce so we never know if it's fixed. You'll think that a new driver does the trick until it triggers again. Keep an eye out for users reporting the issue on that downgraded driver. I recommend opening a case with Dell so they can escalate to the Advanced Resolution team.
My next thought is that rolling back Zoom from 5. We're going to swap out some of these new laptops with competitors' devices as we can see this is going to be a long crawl through support territory with Dell. We've had inexplicable issues with our Dell Latitude laptops and the folks who heavily use Zoom execs. This exact same thing is happening and we've been at our wits end. We've tried literally everything. I was able to fix it by simply disabling and enabling the realtek microphone array for one person, and the other person's mic actually worked when the mic was DISABLED!
No idea why. These are probably very unstable, nonpermanent fixes, so also ordered external mics for those users. The other person's doesn't work no matter what I do! I have a ticket in with Zoom that just got escalated to their engineering team so will report back there. The problem is that once the issue occurs, the mic won't work for other programs either. How frustrating! I've got users who have the onboard Realtek array go completely dead.
Nothing comes through the microphone in the 'Sound Settings' until I reinstall the driver, or delete the audio device from compmgmt.
The folks with headsets seem to have the microphone go dead at the same as the onboard. I've got a machine right now E on 6. This is the version that support. At this point, I'm convinced it's intermittent across many versions. The hard part is that all of the testing is happening with real people who need to get work done on these calls.
The next best thing might be trying to capture the event with Procmon in an effort to further help the vendors isolate where this interaction is happening. Guess what? After tickets open with everyone, Zoom engineering team provided this response - Microsoft is releasing a hotfix for this problem at the end of Sept! Big relief! Unfortunately the suggestion of rolling back drivers did not help all the users, but we have alternatives until this hotfix is released. Wanted to let everyone know.
Thanks, fixfinder for helping us all work together! Hi Katie, Apologies for the inconvenience. We do have existing tickets having the same issue with Dell machines, the engineering team confirmed that it is an audio driver issue with Realtek. Our engineering team already notified Dell about this issue and in addition, Dell also reached out to Microsoft informing the said fault. Microsoft advised that they will release a hotfix for this issue around end of September.
While waiting for the hotfix, you may try to roll-back to the old driver or uninstall a Windows driver update dated June 11th, Thursday. This information came from a similar post from this link. Let us know if you need further assistance. Best, Ren. I have the same issue on the OptiPlex Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for.
Search instead for. Did you mean:. Start a Discussion. Event Log: We'll update as the issue is investigated further. All forum topics Previous Topic Next Topic. Solution 1. Accepted Solutions. In response to cre8tor Dell Accepted Solution. Replies Rjartech 2 Bronze. We are experiencing the same issue with Dell aio Optiplex s. Have you had any joy with this issue? In response to Rjartech. In response to fixfinder.
In response to kniemann. Hi kniemann , sorry to hear that! It's a tough one for us as well. The only thing I have not tested is going back to Zoom 5. I feel it's something introduced in Zoom's software vs. Realtek since it impacts us on various drivers going back ways. I've also ruled out the update as I have devices on the May build If you ping me, I can provide you a case for correlation if they're not able to find it. The 1st few times I called, I got zero help on this from support. They didn't know of anything that could cause it.
I then discovered the event logs realizing that Zoom was the aggressor. As for how to reproduce it, I still can't do that, which makes it hard to nail down when it's truly fixed! I've joined a ton of Zoom meetings in an effort to test with no solid results.
Let me know if you get that part of it sorted. I'd love to experiment more without using the employee as a canary. Post Reply. Top Contributor. Dell Support Resources. Latest Solutions.
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