Monday, August 1, 2022

Solved: Zoom may be crashing RealTek Audio Process - Dell Community - Part 1: Possible Reasons Why Zoom Audio is Not Working

Solved: Zoom may be crashing RealTek Audio Process - Dell Community - Part 1: Possible Reasons Why Zoom Audio is Not Working

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If it does not download automatically, please click here. Brinksley Hong. Here are 5 tried-and-true fixes for the Zoom no sound issue. You may not try them all. Just work your way down the list until you find the one that does the trick. Before you attempt anything more complicated, make sure everything is connected securely. If not, take a look at the second fix below. So you should update the audio driver to see if it fixes your problem.

There are two ways to get the correct drivers for your sound card: manually or automatically. To update the audio driver manually, you can go to the official website of your device manufacturer, find the driver corresponding with your specific flavor of Windows version for example, Windows 64 bit and download it manually. Driver Easy will automatically recognize your system and find the correct drivers for your exact audio device, and your Windows version, and it will download and install them correctly:.

So does the driver update get your Zoom audio back on track? If not, there are a few more fixes to try. You need to configure the sound settings on your computer properly before Zoom can access your speaker and microphone. An out-of-date operating system might trigger various weird issues including Zoom sound not working. For better performance and stability of Windows, make sure you check for the updates regularly.

Once done, restart your computer for the changes to take full effect, and you should be hearing the sound on Zoom normally. Have further questions or suggestions? Please feel free to share your comment below. Brinksley is a technical writer at Driver Easy. She writes guides, tutorials and tips with easy steps to help people solve annoying computer issues.

Being a tech enthusiast, she enjoys exploring the latest technical trends and effective solutions to PC problems, as well as presenting them in her writing. To install Driver Easy Click. Brinksley Hong Last Updated: 5 months ago. Try these fixes: Here are 5 tried-and-true fixes for the Zoom no sound issue. The Pro version of Driver Easy comes with full technical support. Justin Zeng 1 month ago. By Brinksley Hong.

   

 

Nine Fixes to Fix “Zoom Audio Not Working Windows 10”.Microphone Not Working on Zoom? Try This! - Cinch I.T.



 

For Bluetooth devices, make sure you have a fully charged battery. Zoom usually requests access to your mic before you join a meeting, but in case you missed it, you can select Join Audio at the bottom of the Zoom window. If the microphone icon has a line through it in your Zoom window, select the Sound icon to unmute yourself.

During a meeting, select the up arrow next to the Microphone icon and make sure the desired mic is active. If you think the meeting host has inadvertently muted you, send them a message in chat and ask to be unmuted. Ensure you correctly set up your mic in Windows and select the audio input you prefer on Mac.

The reason why rebooting resolves computer problems is that it closes any processes that might be interfering with hardware or software. If you hear an echo, your microphone may be picking up the audio from another source, such as a TV or an external speaker. To avoid hearing an echo in Zoom, everyone should mute their mic when not speaking. Meeting organizers can mute everyone else in the meeting. Zoom offers advanced tools intended to improve audio playback, but they can sometimes have the opposite effect.

If you have ongoing audio problems with your mic, open Zoom while not in a meeting and select the Settings gear , then choose the Audio tab and select Advanced to change these options.

If your microphone issues persist, consider contacting a professional I. Computer or telephone speakers might be too close to each other. Ask the two people that are too close to each other to move apart or shut a door. You could also ask one of them to leave the audio conference or mute audio on their device; though muting by itself may not always be as effective in reducing the echo.

Using headphones helps reduce the echoing effect, too. Multiple computers with active audio could be in the same conference room. Again, ask the two people that are too close to each other to move apart or close a door.

You can also ask one of them to leave the audio conference, mute audio on their device, or wear headphones. Lagging and freezing usually indicate a problem with your internet connection. On a mobile device, move to an area with a better connection to see if this helps. On PCs, stick with a wired Ethernet connection, if possible. Aim for the right internet speeds for a successful video chat. When talking with multiple people in a team setting, you want the upload speed around 1Mbps and the download speed around Kbps.

You can always check your current speeds with a quick internet speed test. If the speeds are undesirable, repeat Solution 1. Also, you can check out our tips on how to increase internet speed. To access these options, click the cog icon Settings on the main screen of the Zoom desktop app, or click the arrow icon within the video camera icon during a call and then select Video Settings on the pop-up menu. Sharing your screen is an important part of many Zoom calls.

Sharing your screen takes up a lot of bandwidth. Use a wired connection, if available, for the best performance. Your meeting will then start with only audio, freeing up bandwidth. Your video will not be automatically turned on. When sharing your screen, the viewer can request remote control to help you troubleshoot or explain a process more clearly. This tool is listed as Request Remote Control under View Options and can be accessed at any time while sharing the screen.

Chances are, the sharer host is not agreeing to the request for remote control. A notification will pop up on their screen, and they must choose Allow to enable remote control. The sharer host may be interrupting the process. Wanted to let everyone know. Thanks, fixfinder for helping us all work together! Hi Katie, Apologies for the inconvenience. We do have existing tickets having the same issue with Dell machines, the engineering team confirmed that it is an audio driver issue with Realtek.

Our engineering team already notified Dell about this issue and in addition, Dell also reached out to Microsoft informing the said fault.

Microsoft advised that they will release a hotfix for this issue around end of September. While waiting for the hotfix, you may try to roll-back to the old driver or uninstall a Windows driver update dated June 11th, Thursday. This information came from a similar post from this link. Let us know if you need further assistance. Best, Ren. I have the same issue on the OptiPlex Browse Community. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

Showing results for. Search instead for. Did you mean:. Start a Discussion. Event Log: We'll update as the issue is investigated further. All forum topics Previous Topic Next Topic. Solution 1. Accepted Solutions. In response to cre8tor Dell Accepted Solution. Replies Rjartech 2 Bronze. We are experiencing the same issue with Dell aio Optiplex s. Have you had any joy with this issue?

In response to Rjartech. In response to fixfinder. In response to kniemann.

 


How to Fix It When a Zoom Microphone Is Not Working.



  At this point, I'm convinced it's intermittent across many versions. Browse Community.    


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